Pre-Sales Engineer

General Market Sales · London, London, City of
Department General Market Sales
Employment Type Full-Time
Minimum Experience Experienced
Compensation DOE

Pre-Sales Engineer - General Markets

About encompass 

Encompass is the creator of Know Your Customer (KYC) automation for global businesses including banks, merchants providers, legal firms and FinTechs. 

At Encompass we believe that the best decisions are made when people understand the full picture, so our team created a new way to automatically search, review and manage information from public and commercial data sources enabling on boarding and compliance teams to make fast decisions. We have offices in Glasgow, London, Sydney and Singapore with a rapidly expanding global team!

About the role - Pre Sales Engineer

Encompass are looking for a skilled Pre-Sales Engineer to work in our General Markets Banking team, based in our London Office. You will work alongside our Sales, Product and Solutions teams and be a key contributor to complex sales processes, working closely with our prospects to ensure our best in class platform is successfully sold.  

We require a confident professional who works well individually as well as part of a cross-departmental team environment and must enjoy the pace, variety and rewards of working for a scaling high-growth tech company.

About you

You will be an experienced Pre-Sales Engineer, who can be a product expert for our platform and its API, with the ability to deeply understand the client’s existing environment, documenting findings and delivering demonstrations to key stakeholders and teams, to assist in driving sales in key accounts.

You'll liaise directly with technical teams in the client organisation to manage and run Proof of Value projects, documenting necessary processes and assisting the sales team as required. You will need to be able to explain & demonstrate all functionality of the platform, to drive deals forward to meet demanding deadlines.

In particular, you will be a point of contact in the business for prospects who have technical and product questions as they develop to becoming a client on our platform and be the point person at answering RFPs when required. You will also likely need to represent Encompass at key conferences or other marketing events and be able to evangelise about our platform’s robotic and AI based technologies at an expert level. 


  • Represent Encompass in EMEA as a technical expert

  • Support the Sales team with deep product expertise, conduct in-depth PoVs and product demonstrations 

  • Liaise closely with the Product team to capture market intelligence and have a deep understanding of our product roadmap and the value it will provide to our prospects

  • Detailed understanding of AML market trends and the vendors in this space

Requirements for the role

  • Strong, proven experience pre-sales for SaaS software solutions via UI and API

  • Ideally, though not essential, experience delivering software solutions in a regulatory environment, namely AML or KYC

  • Subject matter expertise in; Financial Services, Financial Technology, SaaS platforms, including API Integrations

  • You will support our clients in the delivery of their integration projects so regular travel across EMEA is required

  • Strong client facing experience with an ability to manage internal and external stakeholders (business and technical)

  • Capable of anticipating potential issues early and building strategies to mitigate or prevent them

  • Demonstrated involvement with successful implementation of new technologies in financial service organisations


For more information or to discuss this opportunity, please contact:

Shaun McInally-Buckley, Talent Acquisition Manager

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  • Location
    London, London, City of
  • Department
    General Market Sales
  • Employment Type
  • Minimum Experience
  • Compensation